Passport renewals can be done by mail if your client meets the criteria, which is clearly outlined by the U.S. Department of State. Renewals can also be done in person if your client doesn’t meet the criteria to renew by mail. And if your client’s departure date is sooner than you thought, renewals can be expedited for an additional cost.
Are they applying for a passport for the first time?
First, make sure their application is complete, correct and submitted on time!
Next, the photo. According to the State Department, bad photos are the #1 reason the passport application process is delayed. A photo that is too bright, too dark, not recent, too small, too big or of low image quality may not be accepted. And, as of November 1, 2016, photos with eye glasses are not accepted. Your client’s best bet is to have their photo taken somewhere that offers passport photo services, like Walgreens or CVS.
Another common issue when applying for a new passport is submitting improper proof of citizenship. There are a few options to choose from, but the most important thing to remember is that the original document must be presented, no photocopies! Options include:
- Certified U.S. Birth Certificate (must meet all of the following requirements):
- - Issued by city, county or state of birth
- - Lists bearer’s full name, date of birth and place of birth
- - Lists parent(s)’ full names
- Has date filed with registrar’s office (must be within one year of birth)
- Has registrar’s signature
- Has embossed, impressed or multi-colored seal of registrar
- - Previous U.S. passport (may be expired, but must be undamaged)
- - Consular Report of Birth Abroad
- - Certificate of Naturalization/Citizenship