CONTACT VAX TECH SUPPORT
Email firstname.lastname@example.org and include the following information:
- VAX VacationAccess Agency Number
- Supplier Name
- Origin and Destination
- Dates of Travel
- Number of Passengers
- Description of the problem
- Screenshot [How to take a screenshot]
For urgent issues or problems when booking, please call VAX Tech Support at 414-934-2900.
Available Monday thru Friday, 7am - 10pm CST
Our status line is available 24/7.
Call 1-877-615-4777 to hear automated updates. You can check to see if there are any known issues before reporting a problem.
For reservation-specific issues or questions, including modifications, commissions, cancellation policies and refund information, you should contact the supplier directly. Supplier phone numbers are listed on their showcases, found under Suppliers in the main menu.
If your account is locked or you are unable to reset your password, contact your Site Manager. VAX Tech Support (414-934-2900) can assist you through the password reset process or unlock accounts for Site Managers.