Best Price Guarantee

You’ll always find the lowest United Airlines® airfares, on United Vacations®. Plus, we guarantee the complete vacation price.1 If you find a lower vacation price, we’ll match it and you’ll receive the benefits of booking with United Vacations for you and your clients.

Why should you price match?

  • Commission - earn your full commission on air and hotel price matches against traditional tour operators and up to 8% commission against OTAs and Hotel Direct sites.2
  • It’s easy – we accept price matches electronically and price-matched reservations reflect updated price and commission almost immediately after approval.3
  • Close the sale with United Vacations’ exclusive $200 down, pay later deposit policy.

How to submit a price match

  • Email your request to uvcompmatch@marktravel.com
    • In the subject line, include the United Vacations reservation number  and  destination code in the subject line.
    • In the body of the email, include a screen shot with the complete competitor information inclusive of date & time stamp.
      • For traditional tour operators: send a competitor screenshot from the travel agent booking site (including air class of service).
      • For OTAs and Hotel Direct: send competitor screenshot from the consumer booking site (air class of service display is required if displayed with a competitor).
  • You will receive a confirmation response within 3 normal business hours.

Alternative Price Match Request Options:

  • Call Customer Care at 800-328-6877 after normal business hours:
    • Monday–Friday, 5:00 PM–9:00 PM CST
    • Saturday–Sunday, 10:00 AM–6:00 PM CST

 

1For price matches to be honored; all components of the vacation must be identical including flight, air class of service, hotel, room category, meal plan, airport/hotel transfers, arrival date, length of stay, and add-on features. Travel protection is considered separate from price matches due to variances in plan benefits. Guarantee valid for new, same-day bookings only, against US-based competitor’s final price including promo codes when all vacation components match. Matches against membership clubs, nonrefundable rates, or other unique situations are subject to review and may not be matched. Price matches are not valid vs. other Mark Travel Brands such as Funjet Vacations or Blue Sky Tours. Matches may be excluded in the case of a competitor system error. United Vacations promo codes may not be used for additional discounting on top of the competitor matched price.
2Price matches against OTAs and Hotel Direct sites are commissionable at up to 8% (Contracted Hotels vary from 5-8% depending on reservation; Published hotels 5%; Air 0%). Price match adjustments are removed on all reservations that are re-booked at a lower rate. Must contact United Vacations the same day the vacation is booked for price match to apply. Policy subject to change with/without notice.
3Adjustments on approved price matches appear on the reservation within 15 minutes (price matches approved at the end of the business day will be reflected on the reservation the morning of the following business day). Valid for price match requests submitted electronically Mon-Fri during normal business hours.