Travel insights from Robyn Ryan, Director of Travel Industry Sales for Universal Orlando Resort

5 Ways Universal Orlando Resort Shares Its Love for Travel Agents

At Universal Orlando Resort, we are proud to work with an esteemed group of travel agents who provide epic Universal Orlando Resort experiences for their clients and our guests. We appreciate all the hard work you put in to planning unforgettable trips for your clients. Check out 5 ways we show our love for our travel agent partners.




1. Competitive Commission on a Wide Variety of Products

When booking a Universal Orlando Resort trip for clients, you are able to earn even more with our competitive commission rates on an array of products. From vacation packages to ticket-only bookings to even 5% on airfare, the wide variety of commissionable products offered by Universal gives you even more booking incentives.

2. Variety of Dedicated Travel Agent Communication Methods

With our enhanced travel agent communication methods Universal Orlando provides you with more support and resources than ever before, reinforcing our company's commitment to the travel agent community. These resources add to the existing tools and information available on Universal Travel Agents page and our Universal Travel Professional Facebook page. The additional resources include a dedicated call center team (1-800-224-3838), a responsive text message service and a live online chat feature in VAX – all created to offer convenient, multi-platform assistance to our travel agent partners for whenever and wherever you need it.

3. Extensive Library of Sales Tools

We provide travel agents with a one stop-shop platform to download or order the latest Universal Orlando marketing materials for your office or clients. Having these highly accessible resources available makes selling a vacation package even more efficient. From Destination Brochures, adaptable flyers, social media assets, and more, these tools give you everything you need to better assist in planning the ultimate Universal Orlando vacation experience for your clients. And the best part? You are able to customize these materials to reflect your personalized contact information in just minutes!

4. Dedicated Training

We offer a variety of ways to teach you all about our destination and how to sell us including reference guides and our comprehensive UNIVERSALANDU Sales Training program, which is designed to be your main resource for learning about all the fun and excitement Universal Orlando Resort has to offer. This self-paced online training program can be completed at your convenience and is the foundation of learning about all that Universal Orlando Resort has to offer your clients. And once you complete the online training program and become a Universal Orlando Resort Specialist, you will receive a certificate of recognition, along with complimentary and discounted park tickets. Universal also hosts a variety of industry-wide webinars and conducts both regional and resort based, in-person trainings to provide you with all the information you need to sell a Universal Orlando vacation package.

5. Easy Booking Through Universal Parks & Resorts Vacations

We know you are busy, so Universal Parks and Resorts Vacations, the Official Travel Company of Universal Orlando Resort, provides an all-encompassing online booking experience through vaxvacationaccess.com. Please make sure to select Universal Parks and Resorts Vacations in VAX VacationAccess for the ease and convenience of booking a customizable vacation package with 24 hour support, the ability to search and compare hotels, add theme park tickets, rental cars, flights and more. By also offering a wide selection of hotels, value to luxury accommodations, and everything in between, you can give clients what they want even faster.

We look forward to continuing our partnership with travel agents while we work together to deliver world-class Universal Orlando Resort experiences to their clients.

Go to our Universal Travel Agents page for more information about everything that we offer for travel agents and their clients!

About the Author

Robyn Ryan is the Director of Travel Industry Sales for Universal Orlando Resort. She jokingly tells everyone she's ZEN, because she practices yoga. But like most sales people, the truth is she's more like a type-A personality. No wonder people cannot keep up with her when she's in our parks. She's like a kid running from ride to ride!

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