Travel insights from Beth Kitzman, business development manager for VAX VacationAccess

Beth Kitzman's April Recap: Trekking with Trisept

Trisept was well-represented at industry events in April. We had a highly visible presence at the Las Vegas Home Based Travel Agent Forum this year, kicking off the event on Sunday afternoon by participating in a new technology-themed panel moderated by Sharon Campbell Little, the president and owner of the award-winning Wedding and Honeymoon Travel Group. The focus of the panel was encouraging agents to overcome their resistance and possible fear to technology and embrace it as the future to their success.

The three-hour event started with an hour of technology representation, followed by an hour of top agents sharing their best technology practices and culminated with a combined panel of technology and top agents answering questions from the audience of agents. It was really a great experience and I hope we can look forward to more technology inclusions in the coming year and events!

I was fortunate to have enough interest in our VAX training on Tuesday to fill the room! I love the opportunity to share our updates and how VAX is consumed with travel agent success. I was so pleased to see agents line up after the training to thank me for the latest improvements! One agent said, "VAX has added everything I need! Thank you!"

Following the training, we had the tradeshow and our traffic was the best we've seen at this event in the past years. Both VAX and Xcelerator had lines of people waiting to talk to us!

That night, I was lucky enough to co-host several wonderful agents with my Mark Travel colleagues, Cheryl Hudak and Lisa Doss, and LVCVA for drinks, dinner and the incredible Michael Jackson ONE show. Do NOT miss this show if you are in Vegas and have the opportunity! It was so entertaining and engaging!

The next week we traveled to Fort Lauderdale for Cruise360. Our presence there was smaller but yet still quite exciting! Our tradeshow traffic was yet again the best compared to years before. Our award-winning technology brings the agents around to show their love, share their feedback and find out if they are missing anything and it's the best part of my job. I love working for a company that embraces technology and innovates on behalf of travel agents every day.

Follow VAX's Facebook page to see where we're going next. And come see us at the event!

About the Author

Beth Kitzman is the business development manager for Trisept Solutions' Agency Channel for VAX VacationAccess. Beth focuses on nurturing business relationships and finding exciting, unique ways for VAX to support travel agencies. With over 20 years of experience in the travel industry, beginning with Walt Disney World then working for airlines and now focusing on travel technology, Beth loves using her education degree to find ways to educate and empower travel agents to grow their leisure travel business.

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