Travel insights from Beth Kitzman, business development manager for VAX VacationAccess

BDM Beth Celebrates Dugan’s 20th!

I was fortunate to be able to help Dugan’s celebrate their 20th birthday in Anaheim, CA in February. The most agents in my history with Dugan’s gathered ready to engage for this conference! This was my 4th Anaheim conference with them, and once again, though I’m right across the street from Disneyland, I’ve yet to have the pleasure to step foot on the property. Next year I think I have to make it a priority!

I have to say the energy at this conference was definitely remarkable in many ways. Their theme this year was a family reunion.  Dugan’s is all about the family concept, coming together to do great things while keeping our families, no matter what they look like, at the forefront. The supplier reception really set the theme for the event, which was baseball, because the agents then had the tools to hit it out of the ballpark and with the passion of these agents I am convinced that they will do just that!

Though I had many great conversations with agents to gather feedback and share my insights, there was one conversation that really stood out to me. Sarah Beth shared how, as a new agent, VAX VacationAccess has been so valuable in growing her business. She, of course, has found the sales email to be her favorite VAX tool. The first booking she made off of VAX, she asked where and how she could find the same functionality and of course was disappointed to learn it’s only available on VAX! Sarah Beth also mentioned that she loves the fare category displays for Southwest Vacations and United Vacations. It makes finding the right fare category so much more efficient and being aware of the categories that are being offered.

Can’t wait to attend their fall conference in Orlando!

About the Author

Beth Kitzman is the business development manager for Trisept Solutions' Agency Channel for VAX VacationAccess. Beth focuses on nurturing business relationships and finding exciting, unique ways for VAX to support travel agencies. With over 20 years of experience in the travel industry, beginning with Walt Disney World then working for airlines and now focusing on travel technology, Beth loves using her education degree to find ways to educate and empower travel agents to grow their leisure travel business.

You May Also Like

Beth’s Buzz on TLN’s 2019 EDGE Conference

The 2019 Travel Leader’s Network EDGE Conference was held this year at the Gaylord National Resort and Convention Center in National Harbor, Maryland. I was lucky enough to attend the event with a few other members of our VAX team; Sarah, our senior manager of VAX’s marketing and operations, and Jor

Beth's Buzz on KHM’s Crystal Conference 2018

January is usually the time of year that KHM hosts their Crystal Awards Conference. It is the event that top and promising agents are invited to attend for training, supplier and top agent networking opportunities. This was my second time attending and it has quickly become an event that I look forw

Beth’s Buzz on KHM’s Destination Success

I’ve heard it said by many people when I tell them that I’m traveling to Cleveland as one of my work destinations that it’s the mistake by the lake. Well, I’m here to tell you that there is a hidden gem in the travel industry that meets there for KHM’s Destination Success conference each year. I don

BDM Beth and VAX at CoNexion 2019!

Early in September I attended CoNexion, Nexion’s international conference. History has always proven this to be a highly engaged, energetic and exciting event and this year was truly no different. Arriving at Loews Royal Pacific Resort is always exciting, as who doesn’t love Universal Orlando? Eve


1000 characters remaining
Comment as:

Jennifer Dugan | 03/14/19 - 02:53 PM

  | reply

show less