Travel insights from Sandos Hotels and Resorts

Clients Can Now Check-in Online with the New Sandos App

Spain, October 2018 - The Sandos Hotels and Resorts group has launched the first version of a new app which allows clients to check-in online before they arrive at the hotel, which means no more waiting in line to check-in upon arrival. Once a client has checked-in online via the app, they can head straight to reception to collect their keys and then head directly to their room. Sandos San Blas Nature Resort and Golf and Sandos Papagayo Beach Resort will be the first hotels where guests can use the app to facilitate the check-in process. In the following weeks, the online check-in will be implemented in the rest of the hotels of Spain and Mexico. The new app is available for iOS users in the Apple Store, and also for Android users in Google Play. Future updates of the app which will be rolling out in the next coming months will not only allow clients to check-in online, but will also provide additional features such as:

  • Interactive hotel maps highlighting points of interest.
  • Restaurant information including opening times, menus, dress codes, and more.
  • Event calendar highlighting which events are coming up during the clients stay.
  • Activity timetable displaying information about day and night-time activities.
  • Weather forecasts and real-time data.
  • As the app is interactive, clients can set reminders and allow notifications about upcoming activities and events, so they will never miss out on anything during their stay.

Through the launch of the new app, Sandos Hotels and Resorts aims to reinforce their brand commitment to providing more value and a higher level of customer service to their clients.

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