Travel insights from RIU Hotels & Resorts

Welcome Back to RIU Hotels & Resorts

RIU Hotels & Resorts is ready to welcome you back and 21 of our Hotels are now reopened. Now let’s catch up on what’s new with RIU.

Now Open!

Our Hotel staff is ready and excited to receive clients. We have been preparing and implementing all the necessary health and safety protocols through our SAFE & SOUND program. Our first confirmed openings of our Hotels in Mexico, Caribbean and Central America are as follows:

  • Riu Bambu
  • Riu Cancun
  • Riu Caribe
  • Riu Dunamar
  • Riu Emerald Bayv
  • Riu Guanacaste
  • Riu Jalisco
  • Riu Ocho Rios
  • Riu Palace Aruba
  • Riu Palace Bavaro
  • Riu Palace Cabo San Lucas
  • Riu Palace Costa Rica
  • Riu Palace Las Americas
  • Riu Palace Pacifico
  • Riu Palace Peninsula
  • Riu Palace Riviera Maya
  • Riu Palace Tropical Bay
  • Riu Playacar
  • Riu Reggae
  • Riu Santa Fe
  • Riu Vallarta

Protecting with Our New SAFE&SOUND Program

All RIU Hotels will be following enhanced health and safety protocols outlined in our new SAFE&SOUND program. We’ve collaborated with Preverisk Group to develop detailed guidelines in response to COVID-19. RIU Hotels have provided invaluable input from their operations experience, which combined with Preverisk’s technical knowledge and experience, has resulted in a comprehensive set of procedures addressing all departments within RIU Hotels.

All clients, staff, suppliers and visitors who come to the hotel must comply with these measures, for each new activity they carry out:

  • Preventative measures, implemented at the hotel entrance include: temperature taking, hand disinfection control and the provision of masks and gloves to guests and visitors.
  • Reinforced personal hygiene procedures have been implemented, including gloves and masks for all personnel.
  • Cleaning and disinfection procedures have been improved during and after each service. In addition, tables, chairs, hammocks and any other items will be disinfected after each client’s use.
  • The distance between clients wearing a mask will be a minimum of 1.5 metres (in America, 6 feet).
  • Hand sanitizer gel dispensers are available throughout the area.
  • Constant ventilation protocols have been reinforced with natural air. An air purification system will be installed in enclosed areas.
  • All chemicals used are considered effective against COVID-19.
  • Cleaning and disinfection procedures in work areas are reinforced, during and after each shift.

Read more about our SAFE&SOUND program here, including details on our new measures in all aspects of our Hotels.

 kids stay free

Kids Stay Free

Many people are ready to travel again, which is great! What’s even better is that they can travel with the whole family to a RIU Hotel and the kids will stay for free, plus room rate discounts up to 65% off. Let the fun begin at these RIU Hotels:


  • Riu Santa Fe**
  • Riu Vallarta*
  • Riu Emerald Bay***
  • Riu Dunamar*


  • Riu Negril*
  • Riu Ocho Rios**

Dominican Republic

  • Riu Bambu*
  • Riu Palace Bavaro*


  • Riu Playa Blanca**

Costa Rica

  • Riu Guanacaste**

*Applicable Travel Period from 07/01/20 to 04/30/21. **Applicable Travel Period from 07/01/20 to 12/23/20. ***Applicable Travel Period from 12/24/20 to 04/30/21. Valid for US market only. Booking window open.

solo traveler

Calling All Solo Travelers

We are removing the single supplement fees at selected Resorts PLUS enjoy a special discount of up to 65% OFF and total flexibility with no cancellation fees. In addition, receive Resort Credits and SPA credits. Book now and travel until December 23, 2020 with NO single supplements at the following Resorts:


  • Riu Palace Pacifico
  • Riu Palace Cabo San Lucas
  • Riu Palace Riviera Maya
  • Riu Dunamar
  • Riu Palace Peninsula – Adults Only Section Available
  • Riu Palace Las Americas – Adults Only


  • Riu Palace Aruba


  • Riu Palace Tropical Bay

Costa Rica

  • Riu Palace Costa Rica

Punta Cana

  • Riu Palace Bavaro – Adults Only Section Available


  • Riu Palace Paradise Island – Adults Only

This offer is available until December 23, 2020. Up to 65% OFF is based on stay at Riu Palace Bavaro from Jun 23 – August 17, 2020. Valid for USA market only.

Visit RIU's VAX Showcase for more info!

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