Booking Interface – VAX VacationAccess
VAX VacationAccess was originally created exclusively for travel advisors. More than 25 years later, thanks to consistent advisor engagement, this award-winning booking engine continues to evolve and expand the abundance of tools advisors can utilize to support and grow their businesses.
Users praise VAX for its flexibility in effortlessly creating a wide variety of custom vacation packages via its refined and intuitive booking tools. VAX also allows advisors to take a DIY approach when it comes to capabilities like managing and changing reservations, resending itineraries and refining searches to locate specific availability, among others.
Key VAX Booking Interface Features
- Offer single or multiple destination itineraries
- Book passengers from multiple origins
- Add air to a land-only reservation
- Interactive charter search tool
- Adjust searches easily throughout the booking process
- Offset hotel and car dates for client flexibility
- Modify origin from the flight search page
- Select flights by price or schedule
- Filtering options in different steps of search path for client activity, rating and point of interest requests just to name a few
- Share sales emails with multiple resort, car and feature options
- Set your own commission
- Ability to assign seats and monitor flight status
- Duplicate a booking with just one click
- Compare up to three bookings with differing suppliers, dates or components
- Capability to send client requests/preferences to suppliers
- Modify passenger information after booking
- Modify a passenger’s travel components
- Add features and transfers to existing reservations
- Look up balance and expiration of a travel credit
- Apply travel credit to a new booking as form of payment
- Ability to change a multi-room reservation without impacting all rooms on a reservation
- Exportable reporting and tracking capabilities of bookings within the last 18 months
- Automated refund request process
- Allows payment with Canadian credit card
- Ability for advisors to pay the net amount due
Travel Advisor Favorites
VAX’s sales email, compare tool and multi-tab functionality are consistently among features advisors rave about.
Sales Email
The sales email allows advisors to share their recommendations with their clients so they can complete bookings in a timely fashion to avoid price increases.
Compare Tool
Advisors can conveniently compare up to three itineraries side-by-side to determine the best option for their clients.
Multi-Tab Functionality
When an advisor uses a tour operator’s customer support center to create or modify a booking it often results in the reservation containing multiple tabs. This allows the support agent to add or change components while protecting the pricing within the original reservation. Multi-origin bookings also create multiple tabs.
