Help Center
We all get stuck sometimes, but never fear – we have many resources available for you to find the help you need. Still can’t find what you’re looking for? We’ve got additional contact details available to send you in the right direction.
What is VAX?
Hi, nice to meet you. Can we tell you a little about us?
Getting Started
It looks cool, but need a little more to help you take the leap? We’ve got everything you need from start to finish.
Your Profile & Preferences
Verify or update your personal information and manage your preferences.
Manage Your Agency
If you’re running the agency you’ll need to set your agency preferences and manage your agents.
Issues
You’re still stumped? We didn’t mean to do that to you. Let us point you in the right direction to get the help you need.
Tips, Tricks & Troubleshooting
Do It Yourself instructions or our Quick Booking Tips are agent favorites. You can find more Troubleshooting ideas here too.