YOU ASKED: I have a question about commissions; who do I ask at VAX?
MAXWELL SAYS: VAX is a lot of things: your go-to booking engine, a digital marketplace, home to The Compass on VAX and so much more. What VAX is not: the place that handles your commissions. VAX is the digital platform where you book, apply payments, get payment links for your clients, etc., but as for commissions, those are owned and processed through the brands you booked through. Your brand representative is who you should reach out to if assistance is needed.
Kathy D | 11/04/25 - 10:10 AM
Is there a way to add a Cancellation fee to the booking that would come back to the agency if the passenger cancelled the booking
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