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The travel business is picking back up. In some cases I see advisors are experiencing record-breaking sales this past month and quarter which is the best news anyone in the industry can imagine after this long, interminable past year. Whether you are new to the industry and just learning how the technology works in VAX or you are dusting off the cobwebs and coming back after a few months (or years), there is one section on VAX that you must visit and frequent often if you want to use our marketplace to the fullest advantage: VAX’s New Agent Education!

This section provides the essentials of what you need to get to know the suppliers, the industry organizations available to you and to learn to use the booking platform to the fullest to successfully build your business.

Welcome to VAX: Here you’ll find links for site overview, beneficial engagement tools, managing your agency and the ever-important matter of minimizing fraud.

Industry Organizations: You’ll find links provided for key industry organizations you should check out.

Booking 101: This the starting point for new, basic bookings on VAX. This series of brief but focused trainings provides you videos followed by step-by-step guidance on how to use our award-winning booking engine.

Advanced Features & Functionality: Mastered the basics? Here is where you take your business to the next level. This series of trainings teaches you how to manage your bookings and build those advanced vacations your clients are dreaming up.

Our mission was to provide 2-3 minute-long (or less), focused trainings that help you learn the system whether you start from the beginning and take each training in order or pop in to discover a new tool in a few moments and get back to your task of booking. Therefore, I tell you that this is training you have time for!

Let us know in the comments if there are more topics you’d like to see included.


About the Author

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Beth Kitzman is the business development manager for Trisept Solutions' Agency Channel for VAX VacationAccess. Beth focuses on nurturing business relationships and finding exciting, unique ways for VAX to support travel agencies. With over 20 years of experience in the travel industry, beginning with Walt Disney World then working for airlines and now focusing on travel technology, Beth loves using her education degree to find ways to educate and empower travel agents to grow their leisure travel business.


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