Inclusive Collection, part of World of Hyatt, invites you to discover the Confidant Collective, a full suite of best-in-class tools intended to serve as a resource to empower you to become experts on the Inclusive Collection portfolio, with diverse content, including new and informative videos and opportunities to feature multiple promotional, sales, incentives and offers. Confidant Collective includes Confidant Learning, Confidant Rewards and Confidant Connect. You will have access to the latest news and information on the Inclusive Collection portfolio.
Confidant Learning
Become a Certified Confidant and learn what sets the Inclusive Collection apart through an interactive education program designed to give you the expert advantage. Becoming a Certified Confidant sets the foundation to provide you with the knowledge and understanding of the Inclusive Collection and its 10 brands. You become a Certified Confidant upon full completion of the 10 core Confidant Learning courses. Learn what sets the Inclusive Collection apart through this interactive education program designed to give you the advantage in selling these resorts. Supplemental courses are available if you focus on specialty travel.
Confidant Rewards
Unlock Endless Rewards and start earning the next level of benefits and rewards for both you and your clients to give you a competitive edge. Confidant Rewards offers points for booking the Inclusive Collection through Hyatt, Inclusive Collection or with a tour operator. Simply put, you can redeem those hard-earned points for exclusive benefits including virtual credit or gift cards, charity donations, plus luxury merchandise.
These exclusive benefits, combined with an impressive toolkit, help support you and your sales goals. They provide you with immersive first-hand experience that your clients can consistently rely on. We know it’s important to not just recognize but also reward you for loyalty and sales of Inclusive Collection. Tiers are based on the completion of Confidant Learning combined with production. As you complete Confidant Learning and enter your bookings, you will move up from tier to tier. You can unlock different rewards with each tier earned.
Confidant Connect
Get Exclusive Insights and stay ahead of the curve with the Inclusive Collection newsletter featuring the latest products, travel advisor incentives and upcoming webinars.
Inclusive Collection encourages you to log in to the Confidant Collective daily to stay up to date on all offers and happenings. Confidant Connect will be distributed twice per month to keep you informed on all monthly incentives and offers.
Some of the most talked about pages and new features on Confidant Collective are:
Advisor Rates: If you score 85 percent or above in Confidant Learning and become a Certified Confidant, you have access to these rates. Rates are relative to the season in which you are traveling and the resort you are considering.
Personas: Learn all about the Inclusive Collection brands and what makes each of them unique.
Rewards: Tiers have been introduced into the new rewards program, enabling the top-producing advisors to be rewarded the most. You are now able to use your points to donate to charity. You can order rewards and merchandise for yourself or use them for your clients — something that has proven to be very popular with travel advisors. Gift cards also are available.
Confidant Collection is for travel advisors only. For a full list of FAQs or to join Confidant Collective, please follow the registration instructions to create an account by clicking on the website at Confidant Collection.
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