Customer communication is so very important to the long-term success of our businesses.

Communication is the key to building strong relationships; here are a few of our favorite ways to communicate with travelers.

We wish we could always communicate good news to our customers.

The Travel Institute shares how honing in on your listening skills can help improve overall client communication.

In the goal to delight customers it is so important to really listen and take the extra time to understand what they are trying to communicate to you. What do they really want?

So how does the largest generation to date actually communicate? Better yet, how can you better communicate with this trending generation?

Learn from communication scholars, Hofstede and Hall, on how to navigate cross-cultural interactions.

Building (or sometimes rebuilding) relationships among family, friends, colleagues, and clients depends greatly on effective communication.

We've discussed travel trends of the millennial, their communication preferences and now we will discuss tips and tricks to sell to them.

Here are some tips I have uncovered about sending thank-you notes that you might find useful.