Look back on Joanie Ogg’s inspiring career and discover her advice for the modern travel pro.

Joanie Ogg shares the challenges that advisors have to look forward to in the ever-evolving industry that is travel.

In her research to sharpen her sales pitch, Joanie Ogg came upon some great tips that might be helpful to others as well.

Customer loyalty comes from having a strong and solid relationship with your customers.

Owning and operating your own business and that pride of ownership is a wonderful feeling.

No one ever said selling travel insurance to your customers was going to be easy, but it’s important that you make it part of your sales process.

Google what the definition of procrastination and while there are a great many ways to say it, it boils down to postponing doing something.

Customer communication is so very important to the long-term success of our businesses.

We wish we could always communicate good news to our customers.

Here are some tips I have uncovered about sending thank-you notes that you might find useful.