Jennifer Dugan shares why having a flow process is an essential part of any travel business.

Jennifer Dugan shares her advice for creating and refining your agency’s flow process.

Here’s how successful travel advisors maintain a constant flow of new clients and turn every interaction into a potential booking.

Use this guide to take you from the initial inquiry to closing the sale successfully.

If you’re doing some spring cleaning around your office, be sure to take a look inside your sales system.

The right word used during the sales consultation process marks the vast difference between crafting the perfect experience, and struggling through the process.

No one ever said selling travel insurance to your customers was going to be easy, but it’s important that you make it part of your sales process.

The qualifying process allows travel advisors to issue quotes that are more likely to turn into bookings.

Here are a few ways to make the booking process more personalized for your clients.

The over-packers and efficient planners may find this intimidating at first but come along and discover how this process works.